NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 165 167
Carpenter 475 477
Electrician 195 228
Exterminator 9 13
Glazier 180 102
Maintenance 13 11
Painter 588 608
Plaster 342 344
Plumber 247 201
Roofer 26 18
Vendor 593 761
Welder 357 542
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 15 22
Door (All Public Space) 253 308
Intercom 386 481
Light (All Public Space) 111 137
Roof Fan 320 428
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.