NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 33 27
Carpenter 75 100
Electrician 57 51
Exterminator 6 6
Glazier 30 44
Maintenance 9 7
Painter 81 89
Plaster 76 107
Plumber 60 67
Roofer 16 15
Vendor 187 181
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
COMPACTOR 6 6
DOOR 18 14
INTERCOM 12 22
LEAKS 8 18
MILDEW 8 9
PUBLIC SPACE LIGHT 10 7
ROOF FAN 17 29
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.