NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 166 169
Carpenter 483 487
Electrician 269 188
Exterminator 20 10
Glazier 217 201
Maintenance 14 10
Painter 560 585
Plaster 401 364
Plumber 325 257
Roofer 44 19
Vendor 503 590
Welder 298 270
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 12 16
Door (All Public Space) 200 277
Intercom 254 338
Light (All Public Space) 76 98
Roof Fan 226 328
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.