NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 160 164
Carpenter 477 476
Electrician 171 200
Exterminator 11 9
Glazier 193 181
Maintenance 14 9
Painter 584 587
Plaster 382 344
Plumber 277 247
Roofer 36 25
Vendor 540 598
Welder 190 355
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 15 16
Door (All Public Space) 248 252
Intercom 318 390
Light (All Public Space) 112 109
Roof Fan 268 321
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.