NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 120 160
Carpenter 444 470
Electrician 274 255
Exterminator 63 20
Glazier 169 225
Maintenance 17 14
Painter 404 445
Plaster 330 387
Plumber 307 315
Roofer 34 35
Vendor 513 546
Welder 148 311
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 15 12
Door (All Public Space) 136 188
Intercom 209 245
Light (All Public Space) 83 80
Roof Fan 146 250
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.