NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 21 27
Carpenter 60 90
Electrician 34 48
Exterminator 6 4
Glazier 27 44
Maintenance 10 5
Painter 67 91
Plaster 62 99
Plumber 48 74
Roofer 17 19
Vendor 152 189
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
COMPACTOR 5 5
DOOR 14 12
INTERCOM 15 17
LEAKS 8 18
MILDEW 9 7
PUBLIC SPACE LIGHT 17 4
ROOF FAN 22 21
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.