NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 23 29
Carpenter 97 112
Electrician 52 60
Exterminator 4 8
Glazier 52 37
Maintenance 5 4
Painter 95 92
Plaster 103 123
Plumber 74 92
Roofer 13 51
Vendor 192 165
Welder 19 9
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 5 9
Door (All Public Space) 9 26
Intercom 21 37
Leak 18 16
Light (All Public Space) 5 7
Mildew 7 10
Roof Fan 24 31
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.