NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

We welcome your comments. Please click here to send us your feedback.

This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 19 28
Carpenter 118 175
Electrician 67 96
Exterminator 9 7
Glazier 30 71
Maintenance 5 6
Painter 91 176
Plaster 94 144
Plumber 102 150
Roofer 60 50
Vendor 146 198
Welder 27 35
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
Compactor 12 14
Door (All Public Space) 21 31
Intercom 52 50
Leak 9 19
Light (All Public Space) 7 11
Mildew 11 38
Roof Fan 20 8
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.