NYCHA Metrics

NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. You can use our data to take a look at the Authority's performance. This information will be updated monthly. Simply mouse over each chart to see a more detailed dataset. Here you will find information on many facets of NYCHA, such as work orders listed by public housing development, Section 8 occupancy, rent collection levels and more.

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This chart shows how many NYCHA apartments are occupied or available to move into. It also indicates “non-dwelling” units that may be under renovation or not for residential use.
Service Level Performance (Days) by Trade
Trade Prior Year Current Above/Below Target
Bricklayer 21 28
Carpenter 76 105
Electrician 51 58
Exterminator 4 5
Glazier 38 39
Maintenance 5 5
Painter 91 88
Plaster 91 117
Plumber 68 88
Roofer 17 33
Vendor 162 158
This chart shows the average number of days it takes different types of NYCHA workers to complete a repair. You can compare current wait times to last year’s and see if NYCHA is meeting its service response goal.
This chart shows how many apartments are rented by people with Section 8 vouchers.
Service Level Performance (Days) by Repair Category
Category Prior Year Current Trend
COMPACTOR 7 7
DOOR 14 21
INTERCOM 17 31
LEAKS 15 16
MILDEW 5 9
PUBLIC SPACE LIGHT 4 5
ROOF FAN 5 20
This chart shows the average number of days it takes to address different types of repairs. You can compare current wait times to last year's and gauge NYCHA’s performance.