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NYCHA Owner Extranet



*Effective May 1, 2026: Update on Non-Emergency Transfer Policy* The New York City Housing Authority (NYCHA) has made an important change to its non-emergency transfer policy for voluntary moves. Starting May 1, 2026, NYCHA will only process non-emergency transfer rental requests that are cost-neutral. This means the new apartment’s gross contract rent must be the same or lower than your current apartment's. The gross contract rent is the total of your contract rent plus any utility allowances. This policy does not apply to involuntary moves using an emergency transfer. The FAQs on Section 8 Tenants and Non-Emergency Transfer Policy Update (Owner) provide important information on this policy update.
*IMPORTANT INFORMATION FOR SECTION 8 LANDLORDS* NYCHA receives Section 8 funding from HUD the first business day of the month. After NYCHA receives its Section 8 funding, it will process payments to landlords within one business day until further notice.
IMPORTANT update for Section 8 Debit Card users only. Timely action required to update payment method to ensure no disruption in subsidy payments. Please click on Debit Card Program Termination Letter for more information.
*NEW* The implementation of the National Standards for the Physical Inspection of Real Estate (NSPIRE) has been extended by HUD to February 1, 2027. NYCHA will continue to follow Housing Quality Standards for inspections. NSPIRE Standards for Carbon Monoxide Alarms and Smoke Alarms will still apply during this extension. HUD requires smoke alarms to be either hard-wired or sealed 10-year battery alarms.
If you are experiencing issues or need help with using the Landlord Extranet, please call the Centralized Call Center at (718)707-7771.