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Effective May 1, 2026: Update on Non-Emergency Transfer Policy*
The New York City Housing Authority (NYCHA) has made an important change to its non-emergency transfer policy for voluntary moves. Starting May 1, 2026, NYCHA will only process non-emergency transfer rental requests that are cost-neutral. This means the new apartment’s gross
contract rent must be the same or lower than your current apartment's. The gross contract rent is the total of your contract rent plus any utility allowances. This policy does not apply to involuntary moves using an emergency transfer.
The
FAQs on Section 8 Tenants and
Non-Emergency Transfer Policy Update (Owner) provide important information on this policy update.
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NEW* The implementation of the National Standards for the Physical Inspection of Real Estate (NSPIRE) has been extended by HUD to February 1, 2027. NYCHA will continue to follow Housing Quality Standards for inspections. NSPIRE Standards for
Carbon Monoxide Alarms
and
Smoke Alarms
will still apply during this extension. HUD requires smoke alarms to be either hard-wired or sealed 10-year battery alarms.
If you are experiencing issues or need help with using the Landlord Extranet, please call the Centralized Call Center at (718)707-7771.